Terms of Service

# Terms of Service

Effective Date: August 27, 2026 Last Updated: August 27, 2026

Agreement To These Terms

These Terms of Service govern your access to and use of Iron Ladder, including its iPhone application, Apple Watch application, widgets, website, profiles, social feed, leaderboards, classes, challenges, workout and nutrition features, artificial-intelligence features, subscriptions, verification program, and all related services collectively referred to as the “Service.”

These Terms are an agreement between you and Iron Ladder LLC, a New York limited liability company.

Iron Ladder is operated by Iron Ladder LLC.

In these Terms, “Iron Ladder,” “we,” “us,” and “our” refer to Iron Ladder LLC.

By creating an account, purchasing a subscription, clicking or tapping an acceptance control, or otherwise using the Service, you agree to these Terms and acknowledge the Iron Ladder Privacy Policy.

If you are between 13 and 17 years old, your use of Iron Ladder is also subject to the parental or guardian approval requirements described under “Eligibility.”

If you apply for, accept, activate, display, or use an Iron Ladder verification badge, the Verified Account Program Terms below also apply to you.

If you do not agree, do not access or use the Service.

Ownership Of Iron Ladder Branding And Materials

Iron Ladder and the materials associated with the Service are owned by Iron Ladder LLC or the applicable licensors.

Iron Ladder materials include:

• The Iron Ladder™ name.
• The Iron Ladder™ logo and related logos.
• The Iron Ladder Gold™ name.
• The slogan “Climb Higher. Lift Smarter.™”
• App icons, badges, verification badges, symbols, graphics, illustrations, artwork, photographs, videos, animations, and promotional materials.
• Screenshots, interfaces, layouts, visual designs, color arrangements, and the overall presentation of the Service.
• Written content, exercise information, workout templates, descriptions, databases, compilations, software, source code, object code, algorithms, features, and functionality.
• Other branding, proprietary materials, and original creative works associated with Iron Ladder.

Collectively, these are the “Iron Ladder Materials.”

Iron Ladder Materials can be protected by copyright, trademark, trade dress, unfair competition, contract, and other intellectual-property laws regardless of whether a particular copyright, trademark, or other right has been formally registered.

Your use of Iron Ladder does not transfer ownership of Iron Ladder Materials to you.

Except for the limited license expressly provided by these Terms, no license or right is granted by implication, estoppel, or otherwise.

Without prior written permission from Iron Ladder, you may not:

• Copy, reproduce, republish, modify, distribute, sell, license, sublicense, or create derivative works from Iron Ladder Materials except where applicable law expressly permits the use.
• Use Iron Ladder Materials in another application, website, service, product, business, advertisement, merchandise, or commercial project.
• Scrape, mirror, frame, systematically download, extract, or republish Iron Ladder Materials.
• Copy or imitate Iron Ladder’s branding, badges, icons, graphics, interface, visual appearance, or distinctive design elements in a manner likely to confuse.
• Use Iron Ladder Materials to create, market, train, test, benchmark, or improve a competing product or service.
• Use Iron Ladder Materials as a dataset or training input for an artificial-intelligence or machine-learning system without written authorization.
• Remove or alter a copyright, trademark, attribution, watermark, or proprietary notice.
• Use Iron Ladder, Iron Ladder Gold, Climb Higher. Lift Smarter, or a confusingly similar name, logo, slogan, username, domain, application name, business name, or social-media identifier in a manner that suggests sponsorship, affiliation, endorsement, or ownership.
• Attempt to register or claim ownership of an Iron Ladder name, logo, slogan, design, domain name, application name, social-media identifier, or other brand identifier.
• Assist another person in doing any of the above.

You can use sharing functionality intentionally provided by Iron Ladder to share eligible content in the manner permitted by that functionality.

Nothing in this section prohibits lawful criticism, commentary, news reporting, nominative reference, fair use, or another use protected by applicable law.

Eligibility

Iron Ladder is not intended for children under 13.

You may create or use an Iron Ladder account only if:

• You are at least 13 years old.
• You meet any higher minimum age required by applicable law where you live.
• You have the legal capacity to use the Service.
• You are legally permitted to use the Service.
• If you are between 13 and 17 years old, you have obtained the parental or guardian approval described below.

Users Ages 13 Through 17

If you are between 13 and 17 years old, you may create and use an Iron Ladder account only with the knowledge and permission of a parent or legal guardian who is at least 18 years old.

Before you create your account, your parent or legal guardian must:

• Be present with you during the signup process.
• Know that you are creating an Iron Ladder account.
• Review and approve your use of Iron Ladder.
• Have an opportunity to review these Terms of Service and the Iron Ladder Privacy Policy.

During signup, you must check the parental-approval confirmation before your account can be created.

By checking that confirmation, creating an account, and accepting these Terms, you represent and confirm that a parent or legal guardian who is at least 18 years old was present, reviewed and approved your use of Iron Ladder, and gave you permission to create and use the account.

You may not check the parental-approval confirmation if you have not actually received that approval.

If the required parental or guardian permission is withdrawn, you must stop using Iron Ladder.

A parent or legal guardian who permits a person between 13 and 17 years old to use Iron Ladder should supervise that use as appropriate and is responsible for the minor’s use to the extent permitted by applicable law.

Iron Ladder can suspend or terminate an account if we reasonably believe that the age information provided during signup is false or that required parental or guardian approval was not actually obtained.

Nothing in this section means that Iron Ladder independently verifies the identity, age, legal-guardian status, or authority of the parent or legal guardian solely because the user checked the parental-approval confirmation.

If you use Iron Ladder on behalf of a business, gym, team, organization, or other entity, you represent that you have authority to bind that entity to applicable terms.

Account Registration And Security

You must provide accurate and current account information.

You are responsible for:

• Protecting your password and authentication credentials.
• Maintaining control of your registered email account and devices.
• Promptly notifying Iron Ladder of suspected unauthorized access.
• Activity occurring through your account except to the extent caused by Iron Ladder’s violation of applicable legal obligations.

You may not:

• Impersonate another person or organization.
• Create fraudulent, misleading, or deceptive accounts.
• Falsely claim credentials, sponsorships, affiliations, competition status, ownership, or professional qualifications.
• Sell, rent, transfer, or share your account.
• Access another person’s account without authorization.
• Circumvent a suspension, ban, subscription restriction, or technical control.
• Use automated accounts, bots, scripts, or fake activity to manipulate Iron Ladder.
• Submit false verification information.
• Provide a false date of birth or falsely claim required parental or guardian approval.

We can request information reasonably necessary to verify an account, identity, professional qualification, organization, affiliation, sponsorship, or other claim made through the Service.

Fitness, Health, And Medical Disclaimer

Iron Ladder is a fitness tracking, informational, and community application.

Iron Ladder is not:

• A medical device.
• A healthcare provider.
• A doctor.
• A registered dietitian.
• A physical therapist.
• An emergency medical service.
• A substitute for professional medical advice, diagnosis, treatment, or rehabilitation.

Nothing provided through Iron Ladder establishes a doctor-patient, therapist-patient, dietitian-patient, trainer-client, fiduciary, or other professional relationship between you and Iron Ladder.

Before beginning or substantially changing a workout, nutrition, fasting, supplement, weight-management, or wellness program, consider consulting an appropriately qualified healthcare professional.

This is especially important if you:

• Have a medical condition.
• Have an injury or disability.
• Are pregnant or may be pregnant.
• Take medication.
• Have a history of heart, respiratory, neurological, or metabolic conditions.
• Have a history of disordered eating.
• Are recovering from surgery, illness, or medical treatment.
• Have been told to restrict physical activity.

You are responsible for determining whether an activity is appropriate for you.

Stop exercising and seek appropriate assistance if you experience concerning symptoms such as severe pain, fainting, chest discomfort, unusual shortness of breath, loss of coordination, or other symptoms requiring attention.

Do not delay seeking professional medical assistance because of information presented by Iron Ladder.

Iron Ladder is not monitored as an emergency service.

If you believe an emergency exists, contact the emergency services available where you are located.

Health And Nutrition Estimates

Calorie, macronutrient, hydration, recovery, body-composition, training-load, and similar figures shown by Iron Ladder can be estimates.

These estimates can depend on:

• Published formulas.
• Public-health guidance.
• Information you provide.
• Information imported with your permission.
• Assumptions inherent in the applicable calculation.

The formulas and health or nutrition sources used by applicable features are identified in the app under Settings > Privacy > Health & Nutrition Sources and, where applicable, next to screens displaying those calculations.

Estimates are not medical measurements and should not be used to diagnose or treat a medical condition.

Iron Ladder does not guarantee that a calorie, body-composition, nutrition, recovery, hydration, or fitness estimate is correct for a particular individual.

Tracking Does Not Mean Endorsement

Iron Ladder lets you record, organize, calculate, display, analyze, compare, and share information about activities and choices you make.

The fact that Iron Ladder allows you to track or display an activity, exercise, workout, weight, personal record, nutrition entry, meal, calorie amount, macronutrient amount, water intake, fasting period, supplement use, creatine use, body measurement, bodyweight, progress photograph, outdoor route, training volume, class, challenge, or other information does not mean that Iron Ladder recommends, approves, endorses, encourages, discourages, or considers that activity or choice safe or appropriate for you.

The availability of a tracking category or feature does not mean that Iron Ladder is instructing you to engage in the activity represented by that category.

You decide what activities to perform, what products or substances to use or consume, what information to record, and what personal goals to pursue.

Features that display statistics, streaks, achievements, personal records, leaderboards, rankings, progress, reminders, trends, comparisons, goals, targets, or similar information are provided for tracking, organizational, social, and informational purposes.

Those features are not instructions to begin, continue, increase, decrease, repeat, intensify, restrict, or stop any particular activity, diet, fasting practice, supplement use, training method, or other behavior.

A badge, streak, ranking, personal record, notification, progress indicator, or other feature does not mean that continuing or increasing the underlying activity is safe or appropriate.

Where Iron Ladder provides an expressly identified suggestion, recommendation, calculation, generated plan, or AI-generated result, that output remains subject to the fitness, health, medical, nutrition, and artificial-intelligence disclaimers in these Terms.

You remain responsible for deciding whether to follow any suggestion or output.

Nothing shown, recorded, calculated, ranked, highlighted, rewarded, analyzed, generated, or made available through Iron Ladder should be understood as a determination that an activity, product, substance, diet, fasting practice, workout, exercise, training load, bodyweight goal, or other choice is medically appropriate, safe, necessary, or advisable for you.

Outdoor Run And Bike Ride Tracking

Iron Ladder provides Outdoor Run and Outdoor Bike Ride tracking.

When you start one of those sessions and allow location access, Iron Ladder uses precise GPS information to record your route and calculate workout information such as:

• Distance.
• Duration.
• Pace.
• Elevation gain.

Location recording can continue while your screen is off or Iron Ladder is in the background during the session you started.

The privacy practices for location information are described in the Iron Ladder Privacy Policy.

GPS measurements and derived workout statistics can be affected by device conditions, signal quality, terrain, system settings, and other technical factors.

Do not rely on Iron Ladder route tracking as an emergency, personal-safety, or navigation service.

You remain responsible for choosing a safe route, following applicable traffic and access rules, and paying attention to your surroundings.

Assumption Of Fitness Risks

Exercise and fitness activities involve inherent risks.

Possible risks include:

• Muscle soreness.
• Strains and sprains.
• Fractures.
• Falls.
• Overexertion.
• Dehydration.
• Fainting.
• Equipment-related injuries.
• Serious injury.
• Permanent disability.
• Death.
• Property damage.

To the fullest extent permitted by applicable law, you voluntarily assume the risks associated with fitness activities that you choose to perform, whether or not those activities were recorded, displayed, suggested, discussed, or tracked through Iron Ladder.

You are responsible for:

• Selecting appropriate exercises and resistance.
• Using proper technique.
• Using appropriate supervision when necessary.
• Inspecting equipment.
• Using appropriate safety equipment.
• Choosing an appropriate environment.
• Deciding whether to participate in a class, challenge, workout, or other activity.

Nothing in these Terms excludes liability that applicable law does not permit Iron Ladder to exclude.

No Guaranteed Results

Iron Ladder does not guarantee:

• Weight loss.
• Weight gain.
• Muscle gain.
• Increased strength.
• Improved athletic performance.
• Improved health.
• Particular body-composition results.
• A particular physical appearance.
• Competition results.
• Any other fitness or health outcome.

Results differ between individuals.

Posts, testimonials, statistics, examples, personal records, leaderboard results, and progress photographs do not guarantee similar results for another user.

Artificial Intelligence Features

Iron Ladder contains features powered by artificial intelligence.

Iron Ladder’s AI processing is not performed entirely on your device.

When you choose to use an applicable AI feature and have granted the required permission, your selected inputs are sent to Iron Ladder’s server and then forwarded to Anthropic PBC through the Claude API to generate the requested result.

The types of information that can be provided to Anthropic and the controls available to you are described in the Iron Ladder Privacy Policy.

Precise GPS location and recorded workout routes are not sent to Anthropic.

Iron Ladder requests explicit permission before your first third-party AI request.

You can withdraw that permission through:

Settings > Privacy > AI & Your Data

If permission is not granted or is later disabled, third-party AI features requiring that processing remain unavailable and new requests are not sent to Anthropic.

AI-generated results can be:

• Incorrect.
• Incomplete.
• Misleading.
• Inconsistent.
• Outdated.
• Inappropriate for your individual circumstances.

AI features can misunderstand:

• Photographs.
• Video frames.
• Workout history.
• Training volume.
• Exercise technique.
• Body measurements.
• Nutrition information.
• Fitness goals.
• Injuries.
• Health information.
• Free-text instructions.

AI outputs are informational and are not medical, nutritional, legal, financial, or other professional advice.

You remain responsible for decisions you make based on an AI output.

Do not use an AI result as the sole basis for a decision that could materially affect your health or safety.

Apple Health And HealthKit

Iron Ladder accesses certain Apple Health information only when you expressly authorize it.

The Iron Ladder iPhone application reads authorized workout-history information and applicable workout metrics.

The Iron Ladder Apple Watch application writes workouts that you record through the Watch application so those workouts can appear in applicable Activity and Health history.

The privacy practices relating to Apple Health and HealthKit are described in the Privacy Policy.

You remain responsible for reviewing and managing the permissions you grant through Apple’s health-permission controls.

Fitness information imported into Iron Ladder can become part of your ordinary Iron Ladder workout history and can affect calculations, statistics, training volume, and features you choose to invoke.

Community And Social Features

Iron Ladder contains user-generated content and social features.

These can include:

• User profiles.
• Posts.
• Photographs.
• Videos.
• Comments.
• Likes and reactions.
• Following.
• Leaderboards.
• Classes.
• Challenges.
• Rankings.
• Other community activity.

You are responsible for your conduct and User Content.

You may not post, upload, transmit, or otherwise use Iron Ladder to distribute content that:

• Is unlawful.
• Threatens, stalks, harasses, bullies, intimidates, or abuses another person.
• Encourages violence or credible physical harm.
• Promotes terrorism or criminal activity.
• Exploits or sexually depicts a child.
• Constitutes or promotes child sexual abuse material.
• Contains nonconsensual intimate imagery.
• Contains intimate imagery altered or generated to falsely depict another person.
• Encourages self-harm or dangerous activity.
• Encourages eating disorders or other seriously harmful conduct.
• Reveals another person’s private, confidential, medical, financial, identifying, or location information without authorization.
• Infringes copyright, trademark, publicity, privacy, or other legal rights.
• Contains fraud, phishing, scams, impersonation, or deceptive commercial practices.
• Contains malware or malicious code.
• Is spam.
• Is designed to manipulate rankings, engagement, subscriptions, referrals, verification systems, or other Service features.
• Otherwise violates these Terms or applicable law.

User-Generated Content Moderation

Iron Ladder provides:

• Automated filtering intended to identify objectionable content.
• A method for users to report content.
• A method for users to block other users.
• Contact information through which users can reach Iron Ladder.
• Administrative moderation tools.

Reports of content that can violate these Terms will be reviewed within 24 hours of receipt.

Where appropriate, we can:

• Remove content.
• Restrict content visibility.
• Issue a warning.
• Restrict features.
• Suspend an account.
• Terminate an account.
• Preserve records.
• Escalate a safety matter.
• Report conduct to appropriate authorities where required or permitted by law.

A 24-hour review commitment does not necessarily mean that every investigation will be completely resolved within 24 hours.

Complex investigations can require additional time, but immediate protective action can be taken where appropriate.

Automated moderation can make mistakes.

Iron Ladder does not guarantee that every prohibited item will be detected before publication or immediately after publication.

Nonconsensual Intimate Images

Iron Ladder prohibits the posting or distribution of nonconsensual intimate images, including qualifying digitally altered or AI-generated intimate depictions.

Where applicable law requires it, Iron Ladder provides a process through which an affected person or authorized representative can request removal of qualifying nonconsensual intimate imagery.

Upon receipt of a valid removal request covered by applicable law, Iron Ladder removes qualifying content and known identical copies within the period required by law.

Nothing in this section limits faster removal when necessary for user safety or legal compliance.

Child Safety

Content depicting or facilitating sexual exploitation of children is strictly prohibited.

Iron Ladder can preserve and report apparent child sexual exploitation information when required by law.

Accounts can be immediately suspended or terminated where child safety is implicated.

Do not use Iron Ladder as an emergency reporting system.

Contact appropriate emergency or law-enforcement authorities where immediate danger exists.

User Content

“User Content” means content or information you submit, upload, create, display, or transmit through Iron Ladder.

This includes:

• Profile information.
• Photographs.
• Videos.
• Posts.
• Comments.
• Workout information.
• Statistics.
• Verification materials.
• Reports.
• Other user-submitted material.

You retain whatever ownership rights you lawfully hold in your User Content.

You represent that:

• You own your User Content or possess the rights necessary to submit it.
• You have permission from identifiable persons where required.
• Your submission does not violate another person’s intellectual property, privacy, publicity, contractual, or other rights.
• Your submission complies with applicable law.

License To User Content

By submitting User Content, you grant Iron Ladder LLC a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, process, resize, format, transmit, display, distribute, moderate, and otherwise use the User Content as reasonably necessary to:

• Operate the Service.
• Display the content as directed by your settings and actions.
• Provide features you request.
• Perform moderation.
• Maintain security.
• Investigate abuse or safety issues.
• Respond to reports and appeals.
• Enforce these Terms.
• Comply with applicable law.
• Establish, exercise, or defend legal claims.

For content you intentionally make public, this license also permits Iron Ladder to display and promote that public content in connection with the operation and promotion of Iron Ladder, subject to applicable law.

This license can continue after deletion only to the extent reasonably necessary for:

• Backups.
• Legal obligations.
• Fraud prevention.
• Safety investigations.
• Moderation records.
• Evidence preservation.
• Content already lawfully shared with another user.
• Establishing, exercising, or defending legal rights.

The separate deletion rules for precise GPS fixes in the Privacy Policy continue to apply.

Public Content

Content you make public can be seen by others.

Other people can:

• Screenshot it.
• Record it.
• Download it.
• Copy it.
• Redistribute it.

Iron Ladder cannot control copies made by third parties after content has been made available to them.

Do not make information public unless you accept that risk.

A normal social-feed post for an Outdoor Run or Outdoor Bike Ride does not publish your GPS coordinates or stored route map.

If you choose to create and share a route sticker image, other people can see and preserve the route shown in that image.

Deleted Content And Moderation Archives

A deleted post can be removed from ordinary user-facing areas while certain information is preserved in a restricted moderation archive for legitimate safety, legal, fraud-prevention, or abuse-investigation purposes.

Preserved information can include:

• Captions.
• Media references.
• Metadata.
• Reports.
• Moderation decisions.
• AI-generated image descriptions.
• Related safety information.

Restricted moderation archives are not intended for ordinary public display.

Precise GPS fixes attached to a deleted workout are not preserved in this moderation archive.

Verified Account Program Terms

Iron Ladder can offer verification to certain accounts.

Verification categories can include:

• Athletes.
• Coaches and trainers.
• Gyms.
• Brands.
• Competition athletes.
• Sponsored athletes.
• Team members.
• Other individuals, businesses, organizations, or account categories that Iron Ladder chooses to verify.

These Verified Account Program Terms apply whenever you apply for, receive, accept, activate, display, or use an Iron Ladder verification badge or verified-account designation.

Verified accounts remain subject to all other provisions of these Terms, the Iron Ladder Privacy Policy, Community Guidelines, and other applicable Iron Ladder policies.

What Verification Means

Verification means only that Iron Ladder granted your account a particular verification category based on the verification process and information available to Iron Ladder at the time.

A verification badge applies only to the particular identity, status, qualification, organization, affiliation, or category that Iron Ladder intended to verify.

Verification does not mean that Iron Ladder independently investigated or guaranteed every statement, qualification, credential, affiliation, service, product, business practice, or activity associated with the verified account.

Verification information can later become outdated, incomplete, inaccurate, suspended, or no longer applicable.

Other users remain responsible for deciding whether to rely on, purchase from, hire, train with, meet, follow, or otherwise interact with a verified account.

Verification Is Not An Endorsement

A verification badge does not mean that Iron Ladder endorses, recommends, approves, guarantees, or agrees with the verified account or anything the verified account:

• Says.
• Posts.
• Teaches.
• Recommends.
• Promotes.
• Sells.
• Provides.
• Advertises.
• Performs.
• Represents.
• Does outside or through Iron Ladder.

Verification does not guarantee that a verified person or organization is safe, qualified, licensed, insured, trustworthy, suitable for a particular purpose, or compliant with every applicable professional requirement.

A verified account remains responsible for its own conduct, content, representations, products, services, and interactions with other users.

Verification Does Not Create A Relationship With Iron Ladder

Verification is currently an unpaid status or designation.

Receiving or displaying verification does not by itself make you:

• An employee of Iron Ladder LLC.
• An independent contractor of Iron Ladder LLC.
• An agent of Iron Ladder LLC.
• A representative of Iron Ladder LLC.
• A spokesperson for Iron Ladder LLC.
• A partner or joint venturer of Iron Ladder LLC.
• An Iron Ladder-sponsored athlete.
• An affiliate of Iron Ladder LLC.
• An ambassador for Iron Ladder.
• Authorized to speak or act on behalf of Iron Ladder LLC.

You do not have authority to enter into an agreement, make a promise, incur an obligation, make a representation, or otherwise act on behalf of Iron Ladder LLC merely because your account is verified.

If a verification category identifies a particular affiliation, the badge reflects only the specific affiliation that Iron Ladder intended to identify.

For example, a Sponsored Athlete verification category can identify an athlete whose sponsored-athlete status Iron Ladder has chosen to verify. It does not mean Iron Ladder LLC sponsors that athlete unless Iron Ladder LLC and that athlete have a separate written sponsorship agreement.

A Team Member verification category can identify a person Iron Ladder has chosen to recognize as a team member. The badge itself does not establish or define employment, contractor status, compensation, ownership, agency, or other legal rights. Any actual relationship is governed by the separate agreement or arrangement establishing that relationship.

No Promise Of Compensation Or Benefits

Verification does not entitle you to:

• Money.
• Wages.
• Compensation.
• Commission.
• Affiliate income.
• Revenue sharing.
• Free products.
• Free services.
• Free subscriptions.
• Sponsorships.
• Brand deals.
• Promotion by Iron Ladder.
• Social media promotion.
• Featured placement.
• Increased reach.
• Increased followers.
• Increased engagement.
• Customer referrals.
• Clients.
• Business opportunities.
• Employment.
• Partnership opportunities.
• Any other financial, promotional, or commercial benefit.

Iron Ladder does not guarantee that verification will increase your followers, engagement, exposure, revenue, customers, clients, sponsorship opportunities, or business opportunities.

A feature or benefit associated with verification can be changed or discontinued as described in these Terms.

Separate Commercial Relationships

Verification alone does not create a paid sponsorship, affiliate relationship, creator agreement, employment relationship, contractor relationship, promotional arrangement, revenue-sharing arrangement, or other commercial relationship with Iron Ladder LLC.

Any such relationship must be created separately.

Where Iron Ladder LLC and a verified user enter into a sponsorship, employment agreement, affiliate agreement, creator agreement, promotional agreement, contractor agreement, or other commercial arrangement, that relationship is governed by the applicable separate written agreement.

That separate agreement can provide rights or obligations in addition to these Terms.

Receiving payment, free products, discounts, commissions, employment, sponsorship, or another material benefit can create disclosure obligations under applicable advertising or consumer-protection law.

If you have such a relationship with Iron Ladder LLC, you are responsible for making disclosures required by applicable law and by your separate agreement with Iron Ladder.

An Iron Ladder verification badge is not a substitute for a legally required sponsorship, advertising, employment, affiliate, or material-connection disclosure.

Accurate Verification Information

You must provide truthful, accurate, current, and complete information when applying for or maintaining verification.

You may not obtain or use verification through:

• Fraud.
• Impersonation.
• Forged or altered documentation.
• Misleading statements.
• Material omissions.
• False credentials.
• False qualifications.
• False professional licenses or certifications.
• False competition status.
• False sponsorship claims.
• False employment claims.
• False business affiliations.
• False identity information.
• Another person’s or organization’s credentials.
• Any other deceptive method.

You must not knowingly continue displaying a verification category that materially misrepresents your current status.

If information that formed the basis of your verification materially changes, you must update the applicable information or notify Iron Ladder when reasonably necessary.

Iron Ladder can request updated information or documentation reasonably necessary to determine whether you continue to qualify for verification.

Failure to provide requested verification information can result in suspension or removal of verification.

Credentials And Qualifications

If your verification category relates to a professional license, certification, credential, employment status, competition status, sponsorship, business, organization, or other qualification, you are responsible for maintaining any qualification required to truthfully use that designation.

Verification does not replace any license, certification, insurance, registration, education, background check, professional obligation, or other requirement imposed by law or by your profession.

Iron Ladder does not guarantee that a credential remains valid after verification is granted.

You must not use an Iron Ladder badge to imply that Iron Ladder issued a professional license, certification, educational credential, or governmental authorization.

Coaches And Trainers

A verified coach or trainer remains solely responsible for:

• Their qualifications.
• Licenses and certifications where applicable.
• Insurance where applicable.
• Training methods.
• Exercise recommendations.
• Programming.
• Scheduling.
• Communications with clients.
• Client relationships.
• Fees and payment arrangements.
• Professional conduct.
• Compliance with applicable law.
• Determining whether a service is within their lawful and professional scope of practice.

Verification does not make Iron Ladder LLC the employer, supervisor, principal, partner, or professional licensing authority of a coach or trainer.

Unless Iron Ladder LLC separately agrees otherwise in writing, Iron Ladder is not a party to an agreement between a coach or trainer and another user.

A verified coach or trainer cannot represent that Iron Ladder approved a specific workout, training method, health recommendation, nutrition recommendation, service, or professional opinion merely because the coach or trainer is verified.

Gyms, Brands, Athletes, And Organizations

Verified gyms, brands, athletes, competition athletes, sponsored athletes, organizations, and other verified accounts remain responsible for their own:

• Products.
• Services.
• Facilities.
• Equipment.
• Promotions.
• Claims.
• Events.
• Competitions.
• Business practices.
• Safety practices.
• Employees and contractors.
• Professional obligations.
• Statements and User Content.
• Compliance with applicable law.

Verification does not mean that Iron Ladder inspected a facility, tested a product, verified every competition result, approved a training practice, guaranteed a business, or assumed responsibility for the verified account’s activities.

Badge Use

An Iron Ladder verification badge is part of the Iron Ladder Service and Iron Ladder Materials.

Verification status and badges:

• Cannot be sold.
• Cannot be transferred.
• Cannot be rented.
• Cannot be assigned to another account.
• Cannot be shared with another person or organization.
• Cannot be used to verify a different person, business, or organization.
• Cannot be used to misrepresent your relationship with Iron Ladder.
• Cannot be altered or reproduced in a misleading manner.
• Cannot be used to falsely imply endorsement, sponsorship, employment, partnership, agency, approval, or another official relationship with Iron Ladder LLC.

You can accurately state that your account is verified on Iron Ladder while the verification remains active.

You cannot describe your verification in a way that gives a materially broader impression than the verification Iron Ladder actually granted.

You do not acquire ownership of a verification badge or permanent rights to verification status.

Account Transfers And Material Changes

Verification applies to the account holder and information that Iron Ladder approved.

You cannot transfer a verified account or its verification status to another person or organization without Iron Ladder’s approval.

A significant change in account ownership, identity, business ownership, professional status, credentials, sponsorship, affiliation, or other information relevant to verification can require re-verification.

Iron Ladder can temporarily remove or suspend a badge while updated verification information is reviewed.

Conduct Of Verified Accounts

Verified accounts remain subject to the same Iron Ladder rules that apply to other accounts and can also be subject to additional verification-specific requirements described in these Terms.

Verification does not provide immunity from moderation, reporting, suspension, content removal, feature restrictions, or account termination.

A verified account must not use its badge or status to:

• Harass or intimidate another person.
• Facilitate fraud or deception.
• Impersonate another person or organization.
• Mislead users about credentials or authority.
• Pressure users into transactions or relationships through false claims of Iron Ladder approval.
• Promote unsafe or unlawful conduct.
• Circumvent Iron Ladder policies.
• Suggest that Iron Ladder endorses claims that Iron Ladder has not endorsed.
• Obtain trust through a materially false representation about what the verification badge means.

Suspension, Removal, And Revocation Of Verification

Iron Ladder LLC can deny, suspend, restrict, remove, revoke, or require renewed verification where we reasonably determine that action is appropriate.

Reasons can include:

• Fraud.
• Impersonation.
• False or misleading verification information.
• Forged or altered documentation.
• Loss or expiration of a relevant qualification.
• A material change in the circumstances supporting verification.
• Misrepresentation of credentials.
• Misrepresentation of identity.
• Misrepresentation of a business or organization.
• Misrepresentation of sponsorship or affiliation.
• Misrepresentation of a relationship with Iron Ladder.
• Abuse or misuse of a verification badge.
• Harassment.
• Fraudulent or deceptive conduct.
• Serious misconduct.
• Unsafe conduct.
• Violations of these Terms.
• Violations of the Community Guidelines.
• Violations of another applicable Iron Ladder policy.
• Suspension or termination of the underlying Iron Ladder account.
• Legal or regulatory requirements.
• Security concerns.
• A determination that the account no longer satisfies the requirements of its verification category.
• Other legitimate safety, integrity, operational, or program-enforcement reasons.

Iron Ladder can request re-verification before restoring a suspended or removed badge.

Removal of verification does not necessarily require suspension or termination of the underlying Iron Ladder account.

Suspension or termination of an Iron Ladder account can automatically end its verification.

To the extent permitted by applicable law, verification status does not create a property right or guarantee continued access to a badge or verification category.

Verification Decisions

Iron Ladder retains discretion over whether to offer or grant verification and which verification category applies, subject to applicable law.

Meeting stated eligibility criteria does not guarantee approval.

Iron Ladder can reject an application where information is incomplete, cannot reasonably be verified, is inconsistent, appears misleading, or otherwise does not satisfy the applicable verification process.

Iron Ladder can correct verification mistakes.

A verification decision does not require Iron Ladder to grant the same verification status to another account that appears similar.

Nothing in this section permits unlawful discrimination.

Changes To The Verification Program

Iron Ladder can:

• Add verification categories.
• Remove verification categories.
• Rename verification categories.
• Modify verification criteria.
• Modify badge designs.
• Change verification procedures.
• Require re-verification.
• Add or remove verification features.
• Add or remove verification benefits.
• Restrict verification availability.
• Temporarily suspend the verification program.
• Discontinue some or all of the verification program.

Where applicable law requires notice of a material change, Iron Ladder provides appropriate notice.

If a material change requires renewed acceptance of these Verified Account Program Terms, Iron Ladder can require you to accept the updated terms before your verification remains active.

No Guarantee Of Continuous Verification

Iron Ladder does not guarantee that:

• Verification will always be available.
• A particular verification category will continue to exist.
• A particular badge design will remain unchanged.
• Verification will remain active indefinitely.
• Verification systems will always operate without error.
• Verification information will always remain current.
• Every fraudulent verified account will be detected immediately.
• Every legitimate verification application will be approved.

Acceptance Of Verified Account Program Terms

You must expressly accept the Verified Account Program Terms before your verification badge is activated.

Iron Ladder can record information reasonably necessary to document your acceptance, including:

• Your account.
• Your verification category.
• The version of these Terms you accepted.
• The version of the Verified Account Program Terms you accepted.
• The date and time of acceptance.

If you do not accept the Verified Account Program Terms, your verification badge will not be activated.

Iron Ladder can require renewed acceptance when these terms materially change.

Your acceptance of verification does not alter the meaning of the badge or create employment, compensation, sponsorship, agency, partnership, endorsement, or another commercial relationship that is not established by a separate written agreement.

Relationship Of Verification Terms To Other Terms

The Verified Account Program Terms supplement the rest of these Terms of Service.

All other applicable provisions of these Terms continue to apply to verified accounts.

The Iron Ladder Privacy Policy, Community Guidelines, and other applicable Iron Ladder policies also continue to apply.

Verification does not limit Iron Ladder’s rights under these Terms or other applicable policies.

If you enter into a separate written commercial agreement with Iron Ladder LLC, that agreement can contain additional or different terms governing that specific relationship.

The existence of a separate agreement does not change the meaning of verification except where that agreement expressly states otherwise.

Trainers, Gyms, Coaches, Athletes, And Other Third Parties

Unless expressly stated otherwise, users, trainers, gyms, coaches, athletes, businesses, brands, instructors, and other third parties appearing through Iron Ladder are independent third parties.

Iron Ladder does not guarantee:

• Their qualifications.
• Their licensing.
• Their insurance.
• Their identity.
• Their safety.
• Their conduct.
• Their facilities.
• Their equipment.
• Their services.
• Their statements.

The presence of a verification badge does not change these limitations except to the extent Iron Ladder expressly states what specific information the badge verifies.

You are responsible for deciding whether to interact, train, transact, purchase from, hire, or meet with another person or organization.

Leaderboards And Challenges

Leaderboards, achievements, rankings, challenges, badges, and personal records are motivational and informational features unless separate official rules state otherwise.

Iron Ladder can correct, modify, reset, or remove information affected by:

• Errors.
• Missing data.
• Duplicate data.
• Fraud.
• Cheating.
• Automation.
• Manipulation.
• Unsafe behavior.
• Violations of these Terms.

Do not perform unsafe activity to obtain a ranking, badge, streak, personal record, or reward.

The existence of a leaderboard, challenge, achievement, badge, streak, or personal record does not mean that Iron Ladder encourages you to perform an activity beyond what is safe or appropriate for you.

You are responsible for deciding whether and how to participate.

Subscriptions

Paid features can be offered through auto-renewable subscriptions, including Iron Ladder Gold™.

Purchases through Apple are processed through Apple.

Unless applicable law requires otherwise:

• Subscriptions renew automatically until canceled.
• Subscription pricing and renewal information is shown through the purchase process.
• You must manage or cancel an Apple subscription through the applicable Apple subscription-management system.
• Deleting Iron Ladder does not cancel an Apple subscription.
• Deleting your Iron Ladder account does not automatically cancel your Apple subscription.
• Cancellation generally prevents the next renewal and does not create a retroactive refund.
• Access generally continues until the end of the paid period.
• Apple controls eligible App Store refunds for purchases it processed.

Any mandatory refund or cancellation right under applicable law remains unaffected.

Free Trials, Referrals, And Promotions

Trials, discounts, promotional offers, and referral benefits can have separate eligibility requirements.

Iron Ladder can:

• Restrict an offer to eligible users.
• Limit an offer to one use per person, account, device, household, payment account, or other reasonable identifier.
• Revoke benefits obtained through fraud or manipulation.
• Correct errors.
• Modify or terminate a promotion as permitted by applicable law.

Promotional benefits do not have cash value unless expressly stated.

Communications

Iron Ladder can send communications necessary to operate your account, including:

• Password resets.
• Security messages.
• Policy updates.
• Moderation outcomes.
• Subscription-related messages.
• Verification-related messages.
• Other necessary Service communications.

Promotional or product-news communications are subject to the choices described in the Privacy Policy.

Third-Party Services

Iron Ladder relies on third parties for portions of the Service.

Third parties can include providers of:

• Hosting.
• Data storage.
• Email.
• SMS.
• Artificial intelligence.
• Push notifications.
• Subscription processing.
• Apple platform and device-to-device services.
• Other infrastructure.

Third parties have their own systems, terms, and technical availability.

Iron Ladder does not guarantee uninterrupted operation of a third-party service.

Copyright Complaints

If you believe User Content infringes copyright that you own or are authorized to enforce, contact support@ironladderapp.com.

A copyright complaint should include:

• Identification of the copyrighted work.
• Identification of the allegedly infringing content.
• Information sufficient to locate the content.
• Your contact information.
• A statement of your good-faith belief that the use is unauthorized.
• A statement that the information supplied is accurate and that you are authorized to act.
• Your physical or electronic signature.

Iron Ladder can remove or disable access to allegedly infringing content and can terminate repeat infringers where appropriate.

Iron Ladder can implement additional notice-and-counter-notice procedures required by applicable copyright law.

Feedback

If you voluntarily submit ideas, suggestions, feature requests, designs, concepts, or other feedback concerning Iron Ladder, you grant Iron Ladder LLC a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use and commercialize the feedback without compensation or restriction.

Do not submit confidential information as feedback.

Service Availability

Iron Ladder can change over time.

Features can be:

• Added.
• Modified.
• Restricted.
• Replaced.
• Temporarily unavailable.
• Discontinued.

We do not guarantee:

• Uninterrupted availability.
• Error-free operation.
• Permanent availability of a feature.
• Compatibility with every device.
• Perfect synchronization.
• Permanent retention of every item of information.
• That every bug will be corrected.

Where required by applicable law, appropriate notice is provided before material changes to paid services.

Suspension And Termination

You can stop using Iron Ladder at any time.

You can delete your account using:

Settings > Delete Account

Iron Ladder can suspend, restrict, or terminate an account where we reasonably believe:

• These Terms have been violated.
• The account is fraudulent.
• The account has been compromised.
• You create a safety risk.
• The account is being used for abuse.
• Legal requirements require action.
• Continuing to provide access would create a material security, operational, or legal risk.

Immediate action can be taken where user safety, child safety, security, fraud, evidence preservation, or legal compliance requires it.

Sections intended by their nature to survive termination survive.

Disclaimer Of Warranties

To the fullest extent permitted by applicable law, Iron Ladder is provided “as is” and “as available.”

Iron Ladder LLC and its members, managers, affiliates, contractors, licensors, and service providers disclaim warranties not expressly required by law, including implied warranties of:

• Merchantability.
• Fitness for a particular purpose.
• Non-infringement.
• Accuracy.
• Availability.
• Reliability.

We do not guarantee that:

• Iron Ladder will meet every requirement.
• Every calculation will be correct.
• AI results will be correct.
• GPS or route information will always be accurate.
• Every verification decision will be correct.
• Every credential associated with a verified account will remain current.
• Every user will behave appropriately.
• Every objectionable post will be detected.
• No data will ever be lost.
• The Service will always be available.
• Any specific fitness result will occur.

Rights that cannot lawfully be disclaimed remain unaffected.

Limitation Of Liability

To the fullest extent permitted by applicable law, Iron Ladder LLC and its members, managers, affiliates, contractors, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages arising from or relating to use of the Service.

This includes, where legally permissible, losses arising from:

• Fitness activity selected or performed by you.
• Outdoor routes or GPS information.
• Reliance on AI output.
• Reliance on nutrition or fitness estimates.
• Reliance on another user.
• Reliance on verification status or a verification badge.
• Conduct, products, services, statements, advice, or representations of a verified account.
• User Content.
• Third-party trainers, gyms, businesses, athletes, brands, coaches, or services.
• Service interruptions.
• Data loss.
• Device or network failures.
• Unauthorized account access not caused by Iron Ladder’s violation of applicable law.
• Lost profits, revenue, opportunities, goodwill, or business.

To the fullest extent permitted by law, the aggregate liability of Iron Ladder LLC and the other Iron Ladder parties for claims arising out of or relating to the Service will not exceed the greater of:

• The amount you paid for Iron Ladder during the 12 months immediately preceding the event giving rise to the claim.
• $100 USD.

These limitations apply regardless of the theory of liability.

Nothing in these Terms excludes or limits liability where doing so is prohibited by law, including liability that cannot legally be excluded for fraud, intentional misconduct, gross negligence, or certain personal injury claims.

Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Iron Ladder LLC and its members, managers, affiliates, contractors, licensors, and service providers from claims, damages, losses, liabilities, penalties, costs, and reasonable legal expenses arising from:

• Your User Content.
• Your violation of these Terms.
• Your unlawful conduct.
• Your violation of another person’s rights.
• Your fraud or misconduct.
• Services, training, products, or advice you provide to another person.
• False claims about your credentials, identity, sponsorships, affiliations, verification status, or relationship with Iron Ladder.
• Your misuse of an Iron Ladder verification badge or verified-account status.

This obligation does not require you to indemnify Iron Ladder for conduct for which applicable law prohibits indemnification.

Informal Dispute Resolution

Before commencing arbitration or a lawsuit, you and Iron Ladder LLC agree to attempt to resolve the dispute informally.

The complaining party must provide a written Notice of Dispute containing:

• The complaining party’s name.
• The account email, if applicable.
• A description of the dispute.
• Relevant supporting information.
• The relief requested.

Notices to Iron Ladder LLC must be sent to support@ironladderapp.com with the subject “Legal Notice of Dispute.”

The parties will attempt in good faith to resolve the dispute for 60 days after a complete Notice of Dispute is received.

This section does not prevent either party from seeking urgent temporary relief where necessary to prevent immediate and irreparable harm.

Binding Individual Arbitration For United States Users

This section applies to users in the United States to the fullest extent permitted by law.

Except for matters expressly excluded below, disputes arising out of or relating to Iron Ladder, these Terms, the Privacy Policy, verification, subscriptions, communications, your account, or your relationship with Iron Ladder LLC will be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Arbitration will:

• Be conducted by a neutral arbitrator.
• Be conducted on an individual basis.
• Permit legally available individual remedies.
• Be conducted remotely, through written submissions, or in a reasonably convenient location as permitted by the applicable rules.
• Allocate arbitration fees according to the applicable AAA Consumer Arbitration Rules and applicable law.

Nothing in this section prevents either party from:

• Bringing an eligible individual claim in small-claims court.
• Seeking temporary injunctive relief involving unauthorized access, security threats, or intellectual-property misuse.
• Pursuing a claim that applicable law expressly prohibits from being arbitrated.

If AAA declines to administer a dispute because Iron Ladder LLC fails to comply with requirements applicable to its consumer arbitration program, either party can pursue the dispute in a court of competent jurisdiction.

Jury Trial And Class Action Waiver

To the fullest extent permitted by law:

• You and Iron Ladder LLC waive the right to trial by jury for disputes subject to arbitration.
• Claims must be pursued on an individual basis.
• Neither party can seek to have an arbitrable dispute heard as a class, collective, consolidated, representative, or private-attorney-general action.
• The arbitrator can award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual claim.

If applicable law makes a particular claim or remedy non-waivable, that claim or remedy is treated as required by applicable law without invalidating the remainder of this section where legally permitted.

Arbitration Opt-Out

You can opt out of the arbitration and class-action-waiver provisions.

To opt out, send an email to support@ironladderapp.com within 30 days after you first accept the version of these Terms containing the arbitration agreement.

Your email must include:

• Your full legal name.
• The email address associated with your Iron Ladder account.
• A clear statement that you opt out of the Iron Ladder arbitration agreement.

Opting out will not affect your ability to use Iron Ladder.

Governing Law

Except to the extent preempted by federal law or overridden by mandatory consumer law, these Terms are governed by the laws of the State of New York without regard to conflict-of-law rules.

For disputes not required to be arbitrated, you and Iron Ladder LLC consent to jurisdiction in the appropriate state or federal courts located in Suffolk County, New York, except where applicable consumer law gives you a non-waivable right to bring a proceeding elsewhere.

Nothing in these Terms deprives you of mandatory consumer protections that cannot lawfully be waived.

International Users

Iron Ladder can be accessible in multiple countries.

Availability does not mean that every Service feature is appropriate or legally available in every jurisdiction.

We can restrict access, features, subscriptions, content, verification, or functionality in particular locations when reasonably necessary.

Mandatory consumer rights in your country remain applicable where they cannot lawfully be waived by contract.

Apple App Store Terms

If you downloaded Iron Ladder through Apple’s App Store:

• These Terms are between you and Iron Ladder LLC, not Apple.
• Iron Ladder LLC, not Apple, is responsible for Iron Ladder and its content.
• Your license is a non-transferable license to use the application on Apple-branded products you own or control as permitted by Apple’s applicable Usage Rules.
• Apple has no obligation to provide maintenance or support for Iron Ladder.
• Where a legally required warranty applies, and Iron Ladder fails to conform to it, you can notify Apple, and Apple can refund the purchase price paid for the application, if any, as applicable.
• To the maximum extent permitted by law, Apple has no other warranty obligation concerning Iron Ladder.
• Iron Ladder LLC, not Apple, is responsible for claims relating to Iron Ladder, including product-liability, legal-compliance, privacy, and consumer-protection claims.
• Iron Ladder LLC, not Apple, is responsible for investigating and resolving claims that Iron Ladder infringes third-party intellectual-property rights.
• You must comply with applicable third-party terms while using Iron Ladder.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and can enforce applicable provisions following your acceptance.

Assignment

You may not assign your rights under these Terms without our prior written consent.

Iron Ladder LLC can assign these Terms to:

• An affiliate.
• A purchaser.
• A successor.
• An entity involved in an acquisition, merger, financing, reorganization, or transfer of substantially all relevant assets or operations.

If the operation of Iron Ladder is transferred to another legal entity, applicable legal documents will be updated as required.

Changes To These Terms

We can update these Terms to reflect changes to:

• Iron Ladder.
• Features.
• Verification.
• Data practices.
• Legal requirements.
• Security practices.
• Business structure.
• Third-party services.

When a material change requires notice or renewed acceptance, Iron Ladder LLC provides it through an appropriate method.

We can require renewed acceptance of updated Verified Account Program Terms before allowing a verification badge to remain active.

The current Terms display their effective date.

General Provisions

These Terms and incorporated policies constitute the agreement concerning your use of Iron Ladder.

Additional rules include:

• Failure to enforce a provision does not waive it.
• If a provision is unenforceable, it is modified or severed to the minimum extent necessary while the remaining provisions continue.
• Headings are for convenience.
• “Including” means including without limitation.
• Electronic acceptance can constitute legally binding acceptance where permitted by law.
• These Terms do not create an employment, partnership, agency, joint-venture, fiduciary, medical, or professional relationship unless a separate written agreement expressly establishes such a relationship.

Contact

Questions, legal notices, copyright complaints, moderation questions, verification questions, and arbitration opt-outs can be sent to:

Iron Ladder LLC Email: support@ironladderapp.com

© 2026 Iron Ladder LLC. Iron Ladder™. All rights reserved.